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Knowledgebase
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Account Management
(2)
How do I cancel my account?
How do I change my credit card and billing information?
Apache
(2)
How do I perform a URL redirect/rewrite using the .htaccess file?
.htaccess Tutorial
CGI, Sendmail, Perl
(20)
What version of Perl are you running?
How can I troubleshoot an "Internal Server Error"?
What is the path to Sendmail?
Does your company have any limit about CGI scripts?
Do your servers have cURL enabled?
cPanel Control Panel
(11)
How do I backup my website and hosting account?
How do I access my Control Panel?
Where are my raw log files?
What is CPanel Backup?
Web Statistics terminology at a glance
Domain Registration & DNS
(19)
Do you support all domain names extensions (.uk .au)?
Will I be able to access my domain name with or without the 'www.'?
Who owns the domain name if I purchased it through you?
What is domain pointing?
My domain is registered via another registrar. Can I transfer it to you?
Email & WebMail
(46)
How do I change my email password?
How do I modify an MX Record?
How do I set up my email in Outlook Express? (text-only)
Why do I get a "Relaying Denied: Authenticate with POP first" error when trying to send email through the server?
Do I have to give all my email accounts access to cpanel? How can users access webmail without going through cpanel?
FTP
(22)
How do I access my main FTP account via a web browser?
How can I make an FTP account for a subdomain?
How do I setup Anonymous FTP?
How do I upload via FTP in Dreamweaver?
Files are uploaded, but I still see your welcome page?
Getting Started
(7)
What is my absolute path?
Should I keep a local copy of my website in case of trouble?
Creating secure passwords...
A Brief Look at the cPanel Control Panel
My pages aren't being updated when I upload...
HTML Help
(3)
Why do I get a red (x) where my images are supposed to be?
How do I block visitors from my site?
Search engines and using /robots.txt
Microsoft Front Page
(13)
Where can I find additional FrontPage support?
How do I edit & open my site on the server using FrontPage?
What to check, if you are unable to publish with Frontpage
Are there any precautions that I need to be aware before I begin using FrontPage to publish my site?
What is a WebBot?
PHP & MySQL
(4)
What is the number of maximum connections allowed to a single MySQL database?
Can I connect to MySQL remotely?
Connecting to MySQL through PHP
How do I backup & restore a MySQL database using phpMyAdmin?
Pre-Sales Questions
(28)
Can I host an XXX/adult sites?
Why don't you offer phone support?
Which platform of operating system do your servers use?
Ok, I'm convinced, how do I transfer my domain name to you without downtime?
What happens if I exceed my allocated bandwidth?
Script Installation
(1)
What is the path of the files for my we bsite?
Using preinstalled scripts
(8)
What payment gateways are supported by OsCommerce?
Do any of your carts support Paypal?
How do I install osCommerce?
How do I install the Agora Shopping Cart?
What payment gateways are supported by the Agora Cart?
Web Site Builder
(4)
How do I create a separate site studio for add on domains or sub domains?
How much is the web site builder?
Why can't I login to the Web Site Builder?
Why are pages on my site not loading the correct page?
Uncategorized Articles
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.htaccess Tutorial
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.htaccess Tutorial
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